Complaint Review: CLEAN EDISON

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NOW TO THE EDITORIALLY REDACTED REPORT:

My husband paid over $2800 for the Solar PV class in Louisville, Ky starting Sept. 3rd, 2012 (Labor Day) and their paperwork states they have the right to postpone class one week prior to start date.  ((REDACTED BASED ON FINDINGS VIA COURT ORDER)).  My husband had already gave his hours up at work and it was too late to reverse it so he lost a weeks pay over this.   The main thing that worried me was calling the hotel that was supposed to host the training class that same night and the hotel says they have NO KNOWLEDGE OF CLEAN EDISON OR ANY CLASS TO BE HELD AT THEIR LOCATION!  We immediately started asking for refund by email to Justin Hall.  One person told me it could be 30 days then later they change it to 45 days but I felt the company was taking advantage of us.  ((REDACTED BASED ON FINDINGS VIA COURT ORDER)). Justin was helpful at first but the days kept going by and finally got an email after we made threats to file claims.  Daniel Yashchin was handling my refund, said he expected it to go out Wednesday, Sept 19th and offered to send a scanned copy of check.  He never replied to my emails after that.  I went back to Justin and he replied Friday, Sept 21st saying our name was on reimbursement list and it should go out by end of that day.  ((REDACTED BASED ON FINDINGS VIA COURT ORDER))!  ((REDACTED BASED ON FINDINGS VIA COURT ORDER)).  I asked to speak to someone in accounting dept but she was "out sick".  ((REDACTED BASED ON FINDINGS VIA COURT ORDER)).  I have emailed several persons including the CEO without reply.  I have filed claims with New York BBB and Federal Trade Commission.  ((REDACTED BASED ON FINDINGS VIA COURT ORDER)).