Complaint Review: Specs Optical

We received a yellow pages ad in the mail.  It seemed ideal when "Yellow Pages Online Services" contacted us with a form that read: THIS IS NOT A BILL and stated "Verify Your Local Listing Information Below."  We sent back our information and were glad that that was taken care of. the nexd day I realized that this was not the "Yellow Pages" and called to cancell the order. The of course said no you have to pay it.  A month later we received a bill from Yellow Pages Online Services, for $361.00 which includes a $32.90 late fee (we didn't even receive a first bill) just like the other company in this site. We were also SHOCKED to receive a bill for a service that appeared to be free advertising.  On the bill there was a fake Yellow Pages Logo, it looks just like the yellow pages logo but is missing one line off the left side of the logo - Yellow Pages logo in a hand and this bill had a hand missing a thumb.

 Finally after a few more phone calls just like the other comaony I got through to a person whose name was Louis.  He stated that the only thing he could do for me was wave the late fee and then cancel the second half of my subscription. (What subscription?)  He informed me that in verifying my information I signed up for 12 months of an online listing - $329.00 for 6 months. 

I called back immediately and went through the same routine.  To my surprise, a human answered the phone after approximately 7 minutes.  I went through the whole story of what happened and got nowhere.  He continued to mention that I needed to talk to Louis because he was a supervisor and he would be back in 15 minutes.  While on the phone, I looked up this "listing" that costs $329.00 and found that is wasn't accurate...I let him know that the service he was attempting to provide and scam us with wasnt even listed with the verified information we provided.  He asked me what site I was on, I was on yellowpages.com.  He then told me that actually I was on the incorrect site!  The site that we are "paying" to be on is ypedia.com.  What is ypedia.com?  The original "Verify your address request" said nothing of "ypedia.com".  He then informed me that there are over 1,400 yellow page companies that solicit new businesses.

This is a total and complete scam and it really saddens me that this type of thing happens in the business world this day and age.  I have not yet called Louis back but will try to get through again.

Watch out for any mailings or "Veryify your address requests" from any Yellow Pages Online Services and do not fax back your information.  Unfortunately what we thought was legit was a TOTAL SCAM.

We also continue to call and get hung up on. We plan to report this SCAM to everyone we can.