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  • Report:  #1374099

Complaint Review: Spectrum

Spectrum Bright house Networks I had Bright House Networks for many year until Spectrum took over Bright House that is when I started having problems. I was told that I would have the same service at the same price when I was switch to Spectrum. Simpsonville South Carolina

  • Reported By:
    sher — lakeland Florida USA
  • Submitted:
    Fri, May 19, 2017
  • Updated:
    Fri, May 19, 2017
  • Spectrum
    2 Digital Place
    Simpsonville, South Carolina
    USA
  • Phone:
    877 276-7432
  • Category:

The representative lied to me, I have less cable service, the internet is slower and the phone sometimes I will get my voice messages the next day. This is a rip-off and something needs to be done about it. 

This is a complaint that Spectrum is over charging customers more for less. I was told that I would have the same service that I had with Bright House Networks, the representative lied. I have less channels, my internet is slower and sometimes there is a delay in getting my voice mails from my phone. There representative do not want to hear what the customer has to say when you call to complain. When I had Bright House I did not encounter any problems and if I did Bright House would fix the situation.

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