Spectrum (formerly Time-Warner) Spectrum took over my Timer Warner service, doubled my bill and I'm disabled Culver City California
Spectrum took over my Timer Warner service 3 months ago and now nearny doubled my bill. What? Yes...you read correctly. I've called numerous times in a repeaded attempt to resovle this issue ...and have received nothing but rudeness /w/ snide pompous attitudes- TRUTH! Me being asort of proactive approach human, I try again and agin and ask to speak with a supervisor and get nowhere to the point of being livid by the gull of these crooks. They kept laughing @ me and condescending to me saying package this and package that and full of BS, I stated time and again, : "Please... I don't need and packages ,additional services etc" (to cut thru their bs sales rhetoric) and "can somone PLEASE help me and explain WHY my internet bill went from $60 a month to a whopping $111.00?"
That's nearly double folks!. Now granted, 300mb (WHEN i did get it /w/ Time-Warner IS fast... however, It's my only thing in life... I dont have cable, no HBO or premium movie stations nothing...just internet. I need it fast. All I got was "Well we can give you a slowert service to decrese your bill" I repeadely said... I dont want SLOWER serice, I dont want Cable TV or a digital phone" OMG. All I could asertain was "Well you were under a "promotion" thats why your internet was that much" I countered..." it's 1 thing to raise my bill $5 -$10 dollars but nearly DOUBLE it" ...really?"
----[My Current Situation in Life]----
Since 2012 I've been disabled with RSD and Spinal Stenosis. In addition, I had TWO brain tumor surgeries which rendered me in a wheelchair for quite some time. It's extremely painful and quite humbling to say the least....my little life now. That being said, I'm on a very tight budget for I'm merely on disability and occationally work from home fixing Mac computers. I only have a cellphone -no landline. I only have high-speed internet-no cable TV. In addition to fast internet i have netflix. hence needing the veryfast internet speed and even then I occationally "buffer"
PLease help me Ripoff report....you're my only hope