Print the value of index0
  • Report:  #1501640

Complaint Review: Spectrum Mobile

Spectrum Mobile Scam customer with false info to open new cell account MALIBU CA

  • Reported By:
    Thomas — MALIBU CA United States
  • Submitted:
    Fri, November 06, 2020
  • Updated:
    Fri, November 06, 2020
  • Spectrum Mobile
    21160 LAS FLORES MESA DR
    MALIBU, CA
    United States
  • Phone:
    3104561234
  • Category:

I purchased new cell service from Spectrum Mobile. It was a very good deal and all charges we explained and verified and even recorded in a disclaimer. When I received their order confirmatio e mail they increase the price of the cell phone by $200 and increased the approate sales tax by about $20  corresponding to that amount. Luckily they record their calls and will be able to verify the scam/error. This outright fraud charging my credit card $220 more than I was quoted and agreed to and adding it to my bill without my knowledge or permission.

Generally they are a very crooked company with their internet and tv services as your price increases at 12 months and again at 24 months. This new situation proves that they are fraudelent. I will file an FCC complaint and have disputed the false charge with my credit card company. I would not even do business with them but there are only 3 tv/internet providers in my area. Check your charges and e mail confirmations as they are knowingly crooked.

Respond to this Report!