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  • Report:  #1092781

Complaint Review: speedyPC pro

speedyPC pro Paretologic automatic renewals, customer support page does not load, no contact information canada

  • Reported By:
    wh00 — nashville Tennessee
  • Submitted:
    Fri, October 18, 2013
  • Updated:
    Fri, October 18, 2013

do NOT buy this product.  

they market under many websites and names, and once you buy, they will keep charging you.  this week alone I have received 3 emails from safecart saying that my speedyPC renewal failed because my card was declined.  fortunately in this case,  I had lost my card and received a replacement from my bank with a new number.

at the speedyPC site, there is no 'contact us' link, and the product support page doesn't load.  there's no way to stop automatic renewals.

1 Updates & Rebuttals


Pareto rep

Victoria,
British Columbia,

Assistance with SpeedyPC Pro purchase

#2UPDATE Employee

Fri, October 18, 2013

Hello

I am very sorry to hear of the recent difficulties that you have experienced.  SpeedyPC Pro is dedicated to customer satisfaction and we would like to hear from you via our official support channels.

To contact our support site, please send an email to supportdept@speedypc.com and someone will get back to you promptly.  If you would prefer, you are also able to give us a call on our toll free line of 1-855-572-5062 between the hours of 9 a.m. and 4 p.m. Pacific Standard Time.

We truly appreciate your business, and look forward to hearing back from you.

Kindest Regards

Laura E.

SpeedyPC Pro Liaison

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