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2 Updates & Rebuttals
gamervoid
United States of AmericaFalse Report
#3Consumer Comment
Mon, November 21, 2011
Hi there, My name is Josh, and I have been utilizing the services of SpeedySparrow since May 23rd 2011. My domain is gamervoid.com (do a Whois, and you will see that I am with them)...
Sure, they have had a few patches of downtime - that I won't deny. However, it is very very far from a scam. Their support is always quick and helpful, and they use excellent technologies including Ksplice Uptrack, R1Soft Backups, CloudLinux, and cPanel 11...
Considering the report basically says the same thing over and over, I don't have much else to say besides the fact that it is false, and that I have used them for almost 6 months now.
Sparrow-Sean
Queanbeyan,Other,
Australia
This is quite false!
#3REBUTTAL Owner of company
Fri, June 24, 2011
Dear Members,
This particular and anonymous user has been posting the same thing over the internet on many boards and forums, but has never provided a domain he/she had hosted with us and ignores our requests when we request it from him/her.
We do not "Scam" and we do not allow violations on our networks. We have removed a few members who have violated our policies and this user seems to be one of those disgruntled ones that has "no life" outside of his virtual machine.
We do not tolerate defamation, false accusations, and we are actually working with website owners to obtain IP's of the individual to track him/her down to take these actions further and before a court of law for inaccurate information and for slander and defamation to a service he may or may not have used before.
We do not refund violators to our network, that is a given. However, if the individual could provide us his/her domain name hosted with us we would gladly look into this report further, we do not randomly suspend accounts without a valid reason.
We have been in this industry since 2006 and we are not lacking on support, in fact we are not even sure if the reporter even contacted us as all cases opened by us were all ignored by the members to which the reports were open to.
We would like to address this matter but the reporter he/she is not giving us any information and just keeps posting the same thing on any forum he can find, sadly we already have some information to follow and have provided it to the correct authorities for further actions to be taken.
I do hope this does waken up the reporter because we take these reports quite seriously!
Thank you.
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Sean Bowtell
Chief Executive Officer
SpeedySparrow, Pty Ltd.
sean@speedysparrow.com
Phone: 1-973-532-2939
http://speedysparrow.com/
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