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  • Report:  #144935

Complaint Review: Speigle Roofing Company

Speigle Roofing Company. Slow service, failure to comply with codes, threatening phone calls & mail Orlando Florida

  • Reported By:
    Orlando Florida
  • Submitted:
    Fri, June 03, 2005
  • Updated:
    Sat, June 18, 2005
  • Speigle Roofing Company
    7200 S. Orange Ave.
    Orlando, Florida
    U.S.A.
  • Phone:
  • Category:

I hired Speigle Roofing to repair damage to my house which was caused by last year's hurricanes. When the Salesman, Beau Welch, came out to give me an estimate, he was very friendly, and told me what a great company they were. (Serving Florida for over thirty years, no complaints, and so forth.)

He gave me an estimate, which was in line with what my insurance company had allowed for repairs, so I signed a contract with Speigle. This was on March 3, 2005.

From that point, it took one month until materials were delivered to my house. The shingles, plywood, tar paper and other supplies then sat in the yard for two weeks. During this time I never heard from the company or their representative.

Finally, Mr. Welch called to tell me that they needed to have a carpenter assess damage to the fascia and soffits, and that the carpenter would call. I never received a phone call. The next day, Mr. Welch again told me that the carpenter would call, but I heard nothing. Mr. Welch then called to tell me that they had problems with the first carpenter, and he would get someone else.

A couple of days later, Mr. Welch came to my house with Delroy, the carpenter. They looked at the house and decided what had to be done to repair the fascia and soffit. During this inspection, Mr. Welch told me that I would have to go out and purchase Visqueen plastic to cover the roof in case it rained after the old shingles were removed. He further told me that they would need to rent a trailer to haul off the debris, and that I would have to pay $200.00 for this.

I pointed out that the contract included removal of debris, and told him that I was not going to give him any money out of pocket for this. He told my that I could get this money back from the insurance company. When I still refused, Mr. Welch dropped his request for money.

After about three more days, the work began, and was completed on the third day after that. The crew who did the work left several bags of old shingles, bundles of new shingles, tar paper, plywood, 2x4s and an empty can of roofing cement in my yard. There were also some pallet on which the materials had beed delivered. A few days later, an inspector from the Orange County Building Dept. inspected the job and failed it, due to the fact that the starter strip was not cemented down, as called for in the county building code.

I called Mr. Welch to report this, and he said that they would take care of it. Meanwhile, I had received an invoice from Speigle Roofing for the amount of $5880 for the repairs. I told Mr. Welch that the mortgage holder had the money from my insurance settlement in escrow, and that when the job was properly completed and passed inspection, Speigle would get paid. Mr. Welch told me "That's not how it works. You have to pay us and if anything else is wrong, we'll take care of it."

I told him that since I had had to wait so long for everything, I did not believe him. He then became very threatening, telling me that he was going to file a lien against my house. He also left a voice mail message telling me that he was "taking it to the next level" and by the time he got done, I would be living in my car.

In the meantime, I had contacted the Orange County Building Dept. and was advised by them not to pay until the roof passed inspection.

Supposedly the mistakes have been corrected, and as of this date, June 3, 2005, we are still waiting for the reinspection. Speigle has received a partial payment of $2126.00, but I will not pay the balance until the job passes. In addition, repeated calls to Mr. Welch about picking up the leftover materials and debris have proved to be unsuccessful. He keeps promising to get this done, but then nothing happens.

John
Orlando, Florida
U.S.A.

1 Updates & Rebuttals


Beau

Orlando,
Florida,
U.S.A.

The other side of the story

#2REBUTTAL Individual responds

Sat, June 18, 2005

I sold the job, and when we got into Mr. John's (I won't disclose last name) roof, we found significant wood damage. The soffits, rafter tails and decking were completely rotted, not from storm damage, but by years of neglect. I inserted a skilled laborer to handle the wood repair. It did take more time than expected, to get someone to repair the wood damage. We have been hit by 3 Hurricanes here and still are working 7 days week, 13 to 15 hours a day.

The roof did not pass inspection over something very, very, minor. In short, we needed to apply additional roof caulking to site specific areas. Those items were addressed, roof passed inspection the 2nd time without any issues.

My personal disagreement with Mr. John arised after the roof was complete. I had asked for the information of his mortgage company so that I could find out what information they required from Speigle to process payment to Mr. John He would in turn pay Speigle after the roof had passed inspection. It was at this point Mr. John became belligerent, and threats ensued from both sides.

It is of important note that I was merely trying to get Mr. John payment from HIS mortgage company not get Speigle paid. We cannot be paid until Mr. John received his check and he would give me the information to get that process in gear. Additionally, Mr. John was not charged anything extra for dumping, only for the wood repair.

However, we do have an invoice outstanding since 5/4/05. A full 43 days passed the completion date, and we have revceived no payment from Mr. John. Yet we have paid for all matierials and labor. Who's ripped who off? Mr. John has a new roof with major wood repair, is warm and dry in his home yet I have not been paid one dime for my efforts.

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