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Spinnaker Resorts - Royal Floridian At Daytona Beach Dishonest business practices Daytona Beach Florida
They called me on the phone and offered a 4 night stay at Daytona Beach at a very discounted rate if I attended one of their presentations. There are age, and income qualifications that you must meet in order to qualify and I meet these easily so I paid for discounted stay. When I got there they put us in a very dirty and run down hotel on the beach and gave me a time and day during my stay when I had to attend this 90 minute presentation. When I went to the presentation they made us fill out a form with all of our information so they could verify our age and income. MAKE SURE YOU GET A COPY OF THIS FORM!!! .
I decided not to buy because I was laid off for several weeks and was not sure how stable my job was. I also was not that impressed with the Royal Floridian since it was not very clean and needed many repairs. When I got home I found out that they billed my credit card $150.00 and said that I was not eligible for the deal. I put the charge in dispute and they sent the credit card company a copy of my form with a CIRCLE AROUND MY INCOME BEING LESS THEN $55, 000. I did not fill it out that way so they actually changed it.
IF YOU ARE FOOLISH ENOUGH TO EVER DEAL WITH SPINNAKER GET A COPY OF EVERYTHING THAT YOU FILL OUT SINCE THEY ARE DISHONEST. I am glad I did not make the mistake of purchasing anything from them. I will bet that all of the repairs they promised are never going to happen either.
Miles
Sterling Heights, Michigan
U.S.A.
1 Updates & Rebuttals
John
Hilton Head,South Carolina,
U.S.A.
Let me look into this report
#2UPDATE Employee
Thu, February 26, 2009
Miles,
I am the Corporate Director of Quality Assurance for Spinnaker Resorts. What you described in your report is an incident that I am very much interested in investigating further. I would like to gather more information from you, such as your full name, date you visited our Royal Floridian Property and your Home telephone #. Please contact me through the Royal Floridian Resort Directly and you will be given my contact information. once you speak to one of my staff members, please explain that I asked you to contact me personally to gather information and they will forward your call to me or take your information where I can contact you later.
Thank you for your information,
John