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  • Report:  #987194

Complaint Review: Spirit Air

Spirit Air Deceptive Recurring Annual Charges for Club Spirit Internet

  • Reported By:
    dwsmith98 — Woodstock Virginia United States of America
  • Submitted:
    Wed, December 26, 2012
  • Updated:
    Wed, December 26, 2012
  • Spirit Air
    Internet
    United States of America
  • Phone:
    800-772-7117
  • Category:

Spirit Air uses some borderline unconventional methods for securing authorization to automatically re-enroll people into their 'Club Spirit' program. I had absolutely no intention of signing any such PERPETUAL AGREEMENT.  I believe this practice should be investigated by the FBI. Furthermore, even though I have not taken advantage of any of their Club's benefits, Spirit refused to grant a refund of any amount, but said they would apply it towards one more flight - which I am NOT interested in (I decided on my first flight that would NEVER fly this airline again). The federal government should step-in and investigate the disgusting practices of this airline.

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