Complaint Review: SPIRIT AIRLINES

Spirit Airlines does honor their tickets even when you purchase their so called insurance along with the ticket. 

I was delayed on an Avianca flight from Cali to Medellin,Colombia on Dec 27th. As a result I was late and missed my connection back to the US. I assumed that like all other airlines that they would book me on another flight and not leave me stranded in a foreign country. WRONG !!! I was told there in Medellin that I missed my flight and would therefore have to purchase another ticket. The insurance that I had purchased along with the ticket was worthless, sure because it is just another way SPIRIT rips people off like all of the carry on baggage charges that other airlines do not charge or charging you $5 for a coke or $9 for a snack in flight. This airline nickels and dimes their passengers for everything. 

Well  with no ticket at the time I ended up staying in Colombia with my wife for a few more weeks and flew home via American Airlines. Spirit airlines has no customer service as far as I am concerned and should never be used by anyone. This is without a doubt the worse excuse for a business in the world. 

We all know that delayed flights are common and for Spirit to refuse to honor a ticket due to a flight delay is outrageous. 

their so called low fares are a joke, add $55 for a carry-on and $15 each way for a drink and a snack and the cost of the ticket is not low. In fact other airlines will be a much better bet and they will not leave you stranded in foreign countries.

I think that about says it all. Other Airlines Will Not Leave You Stranded Anywhere.