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  • Report:  #478929

Complaint Review: Spirit airlines

Spirit airlines No customer service phone # or email address to make complaints. Lake Grove, New York

  • Reported By:
    Joe — Lake Grove New York USA
  • Submitted:
    Wed, August 12, 2009
  • Updated:
    Thu, August 13, 2009
  • Spirit airlines
    www.spiritair.com
    Internet
    United States of America
  • Phone:
  • Category:

   I made the unfortunate mistake of signing up for Spirtair's $9 dollar club. After one flight I swore I would never fly them again. Flight attendants were rude and showed no concern at all for passengers. Forgetting about the sign up, they billed me again automatically. When I tried to unsubscribe and get a refund I discovered there is NO customer service phone # for Spirit nor is there an email address for customer service. These people have no concern for their customers at all. They make you go through hoops to unsubscribe on-line and let you know in no uncertain terms that once they have billed you THERE ARE NO REFUNDS! My advice....have nothing to do with Spirit airlines. Even their $9 fares are so ridiculous, no one can find a flight even close to that fare except for very short, unappealing flights. I would love to see this company go under. They are HORRIBLE. I know....I give seminars nationally on customer service and this is one of the worse companies possible.

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