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  • Report:  #1037010

Complaint Review: Spirit Airlines

Spirit Airlines Spirit Airlines I will never fly Spirit Airlines again. This company will not last long. Leaving a bad taste in the mouths of customers is not a sustainable business model. They call their model ala Miami, Florida

  • Reported By:
    wordwell — Dallas Texas
  • Submitted:
    Fri, March 22, 2013
  • Updated:
    Fri, March 22, 2013
  • Spirit Airlines
    Miami, Florida
    Miami, Florida
    United States of America
  • Phone:
  • Category:

Spirit Airlines

I will never fly Spirit Airlines again.  This company will not last long.

Leaving a bad taste in the mouths of customers is not a sustainable business model.  They call their model
ala'carte.  It is not.  With ala'carte your are given a menu where you can choose from a variety of options and the prices are shown.  Not so with Spirit.  Some extra charges are shown, others aren't.  They bate you into buying what you think will is a cheap faire, but then, at baggage check-in other charges are demanded.  But its too late to do anything about it. At the boarding gate I overheard two other customers complaining about the same thing.  This airline should be reported to the FTC for false advertising.

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