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  • Report:  #1488996

Complaint Review: Spirit Airlines

Spirit Airlines They kept adding additional charges having not made it clear I would have to pay them

  • Reported By:
    r-jay — Portland Oregon United States
  • Submitted:
    Fri, December 13, 2019
  • Updated:
    Fri, December 13, 2019

I called a week before my flight to arrange to take a bike. It was difficult to understand what the assistant was saying, but I thought I'd paid $75 for the bike. I also had to pay $50 for an extra bag, and $13 for the seat.

That is a total of $272.29 for a one-way flight from Portland PDX to Las Vegas. When they told me about the extra $75, I just walked away. I'll avoid Spirit in future.

The complaints page https://www.spirit.com/complaints.aspx doesn't exist any more.

 

 

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