Complaint Review: Spirit Financial

This so-called company ripped us off of $749.00 which we did not have to lose! We did business with Spirit Finance back in April 2010. At that time they were actually referred by our mortgage company, and they did negotiate for us then. The payment was not lowered at all, but we did save our home.

They lost our paperwork, and they did knock off $100 by a man named Wes (manager at that time). At the beginning of June 2012 Lamont called us and said the company did not feel that we were happy with the outcome of the modification. He said they could get it lowered to a payment of $749/monthly vs. 1298.52 currently. We really did not have any reason not to believe them as we had done business with them before.
We were made fools of.

He stayed in constant contact with us until we sent the money, then he always had to "go upstairs to processing" it became very difficult to get a hold of anyone. E-mails, phone calls were not answered. At one time I asked Lamont his last name and he said, "Jones" when I started researching this company, found he went by Lamont Lloyd originally.

Lamont went as far as to have someone pose as a Chase representative, which once again we actually believed, and then paid the money. I checked with our bank and it was an actual account, but Chase had not heard from these people. Through this we found out from Chase that we were not eligible for another modification for two years from the date of the original one.

On Monday July 11th, we were contacted by Patrick Johnson who said they were closing our file and returning our money and we should have it by Friday or Monday, or the following Wednesday at the latest. We are still waiting for it, and know it is money that is gone, it doesn't take two weeks. We still had to pay our mortgage pymt. An expensive lesson.

Anyone who has been ripped off by this company Spirit Financial.org, New Hope Financial, Negative Equity Relief (the original name) PLEASE contact the FTC US Attorney General, they told us they can go after them when they have enough complaints against them, or start a class action suit. They have a new website now it is newhope-financial.com but there is no contact info at all on the site, but there is a Contact Us link, and we did. These people just keep changing the name or website to keep their scam going. They need to be arrested for stealing, and thrown under the jail!

So if you haven't already, ANYONE who has been ripped off by these people PLEASE contact the US Attorney General, not just the state, but please contact WY, CA, and your state Attorney General also. These lying thieves  must be stopped!