Spirit Halloween Terrible Customer Service Internet
Pre-ordered an animatronic from Spirit in August. Was told it would ship on 9/15. On 9/20 I called and they said they had no record of my order, even after giving them my confirmation number. I was told that it was escalated to a supervisor and that my order would ship immediately. They also said that I would receive a phone call from the supervisor. Two days went by and I called and they still had no record of my order or any information about my prior phone call.
I subsequently found the same item at Home Depot for $70.00 dollars less.
Spirit Halloween is a hugh ripoff.
1 Updates & Rebuttals
nhargraves8440
waddell,Arizona,
United States of America
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#2General Comment
Sun, December 26, 2010
I do not think your being truthful.That has never happend to me, nor my friends or family, or any possible person that i know.I strongly dissagree with your report.& if this report is true, this is what i would do.I would ask for the supervisor immidiatly, or the number of the supervisor. & i don't think that spirit has a 'Animatronic'. Nor Home Depot, & i don't think that's a real thing because i looked it up & there is no results for that. I'm very confused that you would lie.