Spirit Incentives, Silver Leaf Resorts, Inc. Did Not Provide Promised Vacation Plan Irving, Texas
My wife and I went to a "presentation", qualified for and chose a modest vacation package. We paid deposits and reservation fees as instructed. We chose a specific number of nights and days for our stay. When it came time to finally secure our stay, this company cut our reservation time in HALF and has NOT replied to inquiries to correct their error(s). Now, we have to settle for the lesser vacation or otherwise forfeit our fees AND vacation!!
2 Updates & Rebuttals
REY
PFUGERVILLE,Texas,
Sliver Leaf is a RIFF-OFF!
#3Consumer Comment
Mon, May 20, 2013
Sliver Leaf talks the talk but has never walk the walk. All they want is your hard earned money and will say and promise you anything! So please do not let go of your money or you will find yourself out of your money and on this page too.
Read and ask all the questions and most importantly...get it down on writing and get the name and title of the persons who you deal with. Keep accurate records.
They scammed me by giving me one ONE day and ONE night in Las Vegas. And they barely did that because I threaten them with a Law suit. Spoke with the manager "Jermain Clifford and their speicalist "Tammy" but nothing ever became of it.
You have heard the old saying...BUYER BEWARE. Please check their review and also the travel agency thaat they used because they too will deny everything and will send you to where you choose to but late in the evenings and return back very early in the mornings. So you only real stay for one night and one day. WORTHLES.....go elsewhere or lose your money and DON NOT CRY ABOUT IT because YOU have been warned!
Spirit Incentives Representative
Fort Lauderdale,Florida,
United States of America
Spirit Incentives Rep
#3REBUTTAL Owner of company
Thu, July 26, 2012
The reason why Spirit Incentives has successfully fulfilled over one million customer travel incentive and benefit
offers over the past 20years is because we take customer service very seriously. Spirit Incentives fulfills travel for all our
customers that follow the Terms of Participations outlined on the back of the certificate. Customers who have followed the
Terms of Participation are not declined travel.
Please make sure you have reviewed the terms and conditions provided on your offer. If you would like to review your file with us, please send us your contact information to onlinerep@spirit-incentives.com and we will have a customer service agent contact you.