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  • Report:  #1458396

Complaint Review: SpiritVan Lines of Georgia

SpiritVan Lines of Georgia Daughter moved from Cleveland Ohio to Villages Florida. Initial estimate (supposedly no hidden charges) was $1130 for 241 cu ft. Stuff was to be delivered in 7-10 day. Final bill was $1130, additional $168 for fuel and $700 for overages. Company is a total RIOFF Movers double charges - WE hve your stuff, Pay the bill Atlanta Georgia

  • Reported By:
    CHERYL L — The Villages Florida United States
  • Submitted:
    Mon, August 27, 2018
  • Updated:
    Tue, October 02, 2018

Movers picked up stuff -- not a full truck.   Representative ESTIMATED 241 cu ft - $1130.  Packed u stuff and w got final bill  $1130 PLUS $168 fuel, $700 in extra footage.   I calculated box size - allowed footage.   All the boxes, chair, etc would fit into approx  275cu ft - they charged for 400 cu ft (another $700)

Phonecalls got us to company, you have to talk to accounting, you have to talk to dispatch, you have to talk to etc.  Finally Talked to Ely - whose attitude was we pack how we pack,   we have your stuff/pay the bill    He actually stated boxes arent pack in neat squares - so they take up more space.  A 2ftx2ftx1ft box is always one space --- but they charged for 159 overage at $4.99 a cu ft.   WHAT A RIP OFF

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