SplashPadsUSA Verified TRUSTED Business REVIEW: SplashpadsUSA is absolutely committed to the BEST customer service. SplashPadsUSA values customers. SpalshPadsUSA BEST in the business for turn-key splash pad installations making it their mission to make every splash pad of the absolute highest quality.
ABOUT THE RIPOFF REPORT BELOW:
Ripoff Report would like to let readers know that Ripoff Report emailed this customer so the member business could make things right with them. When a business joins the Corporate Advocacy Program, Ripoff Report emails everyone from the past so the member business can make things right with them. Of course, everything within reason. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer. The author of the Ripoff Report below never responded to our offer to help them.
STATEMENT FROM SPLASHPADSUSA:
This report is totally not related to anything or any project that we know of. The timing of this report and the firing of an employee is conspicuous. In fact, we have not even done a project in this part of the state nor did we have any under contract during this timeframe, and we certainly DID NOT treat any of our customers this way or delay a project to this degree. This is almost certainly a disgruntled employee.
NOW TO THE ORIGINAL REPORT THAT WAS FILED
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We used DON EDWARDS to build our splashpad. He was very nice up front he explained everything and it seemed very straight forward. They came within the week and started working and said they should be done within 2-3 weeks. Well we were excited and that quickly went away when they didnt show up the next day. We figured they were busy so we didnt worry about it but when that turned into a week we started calling and don would say oh they are just down the street they will be there tomorrow. NOPE, they never showed. This went on for another 3 weeks. When i would call he wouldnt answer. Id use my friends phone and he would answer with in 2 rings. When i told him who i was he would say sorry i was in the hospital but im good now we are on our way. Need less to say we werent happy. He promisses us a working splash pad with a cover for the pumps and filters. About 8 months later the splash pad was finshed and he never came back, never showed us how to use it and never finished the housing for the filters and pump. Dont get screwed by this guy like we did and so many others after searching the web and realizing this guy is basically a con artist.