Spokeo Old or wrong info given... Internet
I have paid a small fee for a people search report but not the fee is in discussion here but the info I received. Part of them were correct but most of them were wrong. I was provided an email address and this does not exist. Also, the information is not updated, it is more than 5 years old and this is not a way to make business. I did not expect too many details for what I asked because I understand that most of the details cannot be disclosed publicly but what I got right was an street address which I already knew and an email address that does not exist. I think Spokeo.com should reconsider drastically their way to make business with people. My review will go in some other places and I do not think they will be happy with this.
Thanks.
Mike F
1 Updates & Rebuttals
Spokeo
Pasadena,California,
Spokeo Customer Support
#2UPDATE Employee
Tue, September 17, 2013
Dear Mike F.,
I'm sorry to hear that our service did not meet your expectations. Spokeo showcases the power of information aggregation, as the data is gathered from a multitude of different sources, such as social networks, public records, phone listings, marketing surveys and more. We also organize the information so that it makes sense for you, as a user. However, machine aggregation has its limits. Since there is no human involved, the data is not verified and might not be accurate. Moreover, many sources do not refresh their data often.
Our Terms of Use states clearly that we are a Search Engine, and do not create, maintain or modify any of the information you see. For this reason, we cannot guarantee full or accurate information for every name, phone number, email address or username you search for, as the results vary so much from person to person. We are only as good as our sources, and our engineers are working hard on new algorithms to improve our data accuracy. I do apologize again for the inconvenience.
Please contact our support team with mention of this complaint, and our representatives will be happy to resolve any issues you may have.
Sincerely,
Spokeo