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  • Report:  #1478941

Complaint Review: sport-bros.com

sport-bros.com Ordered a set of golf clubs, Never showed up

  • Reported By:
    David — City of Industry CA United States
  • Submitted:
    Fri, May 17, 2019
  • Updated:
    Fri, May 17, 2019

I was lead to sport-bros.com by an instragram post, saying they were having a storewide sale on all sports equipment for 3 days.  I purchased a set of Taylormade P790 golf clubs, as the price was outstanding.  I received a confirmation of the purchase, and a confirmation that the item was shipped a day later.

There was no tracking number, so I inquired about that and they responded by saying that they do not ship with a tracking number, but they purchase insurance which is cheaper.  If the clubs don't show up within 7 to 18 days, to contact them and they will open an investigation.

  I waited till the 19th day, then emailed and no response.  Emailed a second time and still no response.  Their instagram posts were removed and all items on the website now show sold out accept for the clubs I purchased.  I was forced to dispute with my credit card and hope for the best.

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