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  • Report:  #1468059

Complaint Review: sportsfansgoods

sportsfansgoods sporting apparel, jerseys, shirts team items ETC: singapore ??

  • Reported By:
    Richard — Beaumont United States
  • Submitted:
    Sun, November 25, 2018
  • Updated:
    Sun, November 25, 2018
  • sportsfansgoods
    singapore ????,
    other
  • Phone:
  • Category:

Well,  just wanted to let you guys know that his company is not based out of the United States and shipping does not get to you within 5-10 days as it states on their website.  I ordered from them just for that reason because Amazon had the same items that I wanted but extended shipping. Accoding to their website, they would be delivered within 5-10 days. So I went with them at a 40% increase in price to obtain the quicker delivery. Their items do look nice on their site, but I wont know the quality until the item actually arrives, if it ever does.    

At 5-10 days the items hadnt even left their warehouse which is in Singapore somwhere, I found out through my credit card statement, I could not cancel the order because it had already been processed for carrier, according to them,  and now it has been almost a month  and only a fedex label has been created and noone can even give me an updated delivery date or location of the merchandise. Fedex doesnt even have any information on the delivery, because their carrier doesnt even correspond with fedex. All of the agents speak broken english and all they can tell me is they are they are sorry for  incovenience but nothing else.   STICK WITH AMAZON.  At least theyll let you know when it will be there, and be truthful about it,   even if it takes three weeks. Last time I'll ever do business with a foreign company who deceives you into bellieving they are in the United States. 

By the way,  I tried to get reviews on this company before I ordered and could not locate a single review.  They somehow have all disappeared. That is why I am posting this. 

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