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  • Report:  #1230304

Complaint Review: Sportsman Guide

Sportsman Guide RUDE RUDE RUDE Customer NOT right ??? Internet

  • Reported By:
    walter — Windsor Locks Connecticut USA
  • Submitted:
    Wed, May 20, 2015
  • Updated:
    Wed, May 20, 2015

I re-newed my membership as they have decent savings and good specials. After joining, you are supposed to receive "extras", free shipping and 2 $10 coupons. I received neither, and after calling and being spoken to sharply and rudely, was given 2 coupon codes. I tried to place a new order with code....NOTHING. I called and was told I did MUST have done something wrong. After 16 min of being on hold, they took my order verbally. I finall rec'd me email confirming my new membership. It was then I was told to get $10 off I had to spend $100. Also, NO fre shipping. After trying callagain, I was treated rudely, and still got guff about asking about coupons and other questions about seeing items cheaper on their catalog.

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