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  • Report:  #1250284

Complaint Review: SPOTFN

SPOTFN Binary Options Scam London, New York

  • Reported By:
    Alexander — Ypsilanti Michigan USA
  • Submitted:
    Sun, August 23, 2015
  • Updated:
    Sun, August 23, 2015

It is again about SPOTFN, the binary options broker. It is taking advantage of being non-regulated and "tunes" its server/program in such a way that it is very difficult to win. As it cannot forge the forex numbers, when your trade is over it runs the so-called "verification" for several seconds that, as I figured out, is scanning prices from bid to ask during some time interval around your end-of-trade and takes the least advantageous for you number. As win vs. loose is determined at the level of 1/10 of a pip, it is pretty easy to find a number either higher than your strike price if you PUT or lower if you CALL because the spread between bid and ask is usually a few pips.

I have multiple proof of that with dates, time and currency pairs that I traded. Sometimes the server freezes when you are in the middle of the trade and in that case you sure loose. If the market moves against you after you entered a trade, the server shows that you may cancel it within 2-3 seconds by hitting the "CANCEL" button, but it does not and you loose again.

And the last but not least, it is virtually impossible to withdraw money from them - they just ignore your request. The customer service does not respond neither on the phone calls nor on email. 

Could anything be done about this bunch of crooks?

 

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