Spradlin Homes - Midwest Spradlin Homes - Jess Spradlin Homes Consumer Home Repair Fraud Springfield Illinois
Purchased a brand new 2008 Energy efficient Dutch modular home, foundation FHA compliant including tiled inside and outside and sump pump and sealed, termite & vermon proof, 2nd set tiles for gutters - entered into verbal agreement in June 07. $25,900 down July 07, paid $90,577 at closing l 01/18/08 w/promise they would complete the work w/in 48 hours of closing.They failed to honor our agreement.
Crawl space has been submerged in over 2' of standing water for months, they failed seal coat the foundation, install the exterior drain tile & sump pump, improperly installed interior drain tiles twice, didn't tile the gutters - failed to use proper tie downs, no rebarb in foundation walls, no foam seal plate on top of foundation, no termite shield around foundation, no insulation in floor/ceiling of crawl to protect pipes (when winds blow thru crawl space - flooring in kitchen area blows up from floor and can feel blowing thru carpet thru-out home), heat/ac does not properly flow thru home.
Ceiling/Interior walls bowed, ceramic tile thru has pulled away from seals, lights turn on and off because they are overheating. Failed to install (2) patio's, interior/exterior doors are improperly fitted, etc....I'm out thousands of dollars before project was closed due to them failing to meet 45 day installation and multiple deadlines for closing, lost one loan and interest rate jumped, not including currently have to put money out to correct water problem due to their failure to complete the project.
I've used 3 tanks of propane to heat this home due to improper insulation/fittings. Spradlin had to raise home and install another (2) rows of block due to their failure to shoot the grade properly - damaging the home interior exterior.
List supplied in Dec. 2007 and Feb 2008 & September 2008. Spradlins - Jess Spradlin is totally aware of all these issues and yet refuses to address them and in fact has threatened prior to final closing to have the home removed and put mechanics liens against my land.
June 08 contact was made with the Dutch Factory and was advised Spradlin's is totally responsible to resolve all issues with the buyer and if there is a factory problem Spradlins was responsible to contact them. They contacted the Springfield store and was advised my issues were valid. They requested I allow another 60 days for Spradlin to address issues and complete work.
On or about August 27th, 2008 a complaint was filed with the Peoria IL Better Business Bureau under complaint #19012690.
On September 8th, 2008 a certified letter to demand for the performance and completion of the home construction was issued to Spradlins under the Illinois Home Repair Fraud Act 815ILCS515/3.
To date the home issues have not been resolved whatso ever.
Williams
Taylorville, Illinois
U.S.A.
1 Updates & Rebuttals
Jess
Jacksonville,Illinois,
United States of America
Response to Williams Complaint
#2REBUTTAL Owner of company
Tue, November 09, 2010
My first response is that this is a total surpise to me due to the fact that the home was financed by FHA and ALL aspects of construction has to be inspected and signed off on by an FHA inspector before closing. Therefore the home was inspected and did in fact pass inspection.
Secondly, the foundation: Williams told me that the foundation was set too low and that the inspector had told her this. When in reality the inspector had NOT told her this. Striving for customer good will and at our own expense, we raised the home after it was set on foundation, paid a masonary contractor to add 16 inches to the height of the foundation.
The warranty is from the manufacturer, not the dealer. Williams states that she is losing heating due to ineffeciency of the home's insulation. That falls under the manufacturer warrenty. Any prospective buyer can call Dutch and ask if the home's insulation is under a manufacturer warrenty.
Miss William's came into the office and stated that she had obtained financing, neglecting to mention that it was FHA, which means a complete different set of standards for builders. Miss William's brought us estimates from her contractors to install well and septic for approximately $5,000.00, which I agreed to and it ended up costing us well over $10,000.00. I lost money on this project, trying to make this customer happy. The sad part is that I lost $8280.91 trying to satisify Miss Williams.