Complaint Review: Spray Foam Services LLC

I authorized Mr. Hartsfield to charge my Credit Card account for 50% of an attic insulation job on April 25th.  We had an agreement that I would pay the remaining balance due when the job was completed.  To this he agreed.  After the crew left my home I noticed that old insulation was left in the attic (he had charged me $400 to remove the old insulation), that an area of the attic that was to be coated with 1-3 inches of foam had no foam applied and the crew had removed all the items from my attic and had not put them back nor had I received any receipt for my down payment.

I decided to wait for Mr. Hartsfield to contact me for the final payment and I would tell him of the unfinished business at that time.  After two weeks I became suspicious because he never did contact me.  I checked my Credit Card balance and saw that Mr. Hartsfiled had helped himself to the other half of the payment on May 1.  This charge to my account was made without my knowledge or my authorization.  In fact, I had no intention of paying the second 50% out of this account.  

So, today I have an unfinished attic and since Mr. Hartsfield has helped himself to my credit card account, he is paid in full.  He also said there was a lifetime warranty on his product and his work that was transferable to the next owner for which I have yet to see any paperwork.  And, after repeated requests for a receipt he has yet to provide that as well.  In fact I haven't received the first shread of paperwork on this job.

I would say Mr. Hartsfiled would make a good politician.  He talks a big show in the sales pitch but plies his own agenda when no one is watching.

I'm not down on foam insulation.  I still believe it is a good investment.  I was taken in by this charlatan.  If you want foam sprayed in your home, don't go patronize John Hartsfield.  He'll agree to anything to get the sale but underneath, he is a liar and a crook.