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  • Report:  #1334308

Complaint Review: SPRINT

SPRINT CREATED A FRAUDULENT BILL. CANCELLED AFTER 7 OR 8 YRS. OF SERVICE. BILL NEVER EXCEEDED$ 64.00 HUSBAND & I ARE COMPUTER ILLITERATE. RARELY ON COMPUTER, ONCE I CANCEL SPRINT RECEIVED A BILL FOR $ 331 CAROL STREAM ILLINOIS

  • Reported By:
    SPRINT — MARTINSBURG West Virginia USA
  • Submitted:
    Fri, October 21, 2016
  • Updated:
    Fri, October 21, 2016

Sprint created a fraudulent bill. I've been a customer with them for 7 or 8 yrs. Only had computer service with a broadband thumb drive 3g connectioncard 5gb. The bill never exceeded $64.00 and some change. Husband & I are computer illiterate and rarely on the computer. I called Sprint and cancel my services on 10-11-16 2:34pm. I have a confirmation # confirming this transaction. I recieved in the mail a bill for $331.89. I paid my Sept.bill  $62.14. When I called them they gave me an excuse saying I went over my minutes and overages. He also claims by me canceling that made it jump up to 6 gb. Both the letter and bill was dated/time, 10-12-16 3:06am. That was 12 hrs. and 34 minutes after I had already cancel their services. What a coincidence that I should recieved such a enormous outstanding bill after closing my account.

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