Complaint Review: Sprint

Following was faxed to President of Sprint today; e-mailed THREE times prior, no answer to any emails:

Sir,

This is an earlier message I emailed to you WITH NO ANSWER WHATSOEVER!

Sprint still owes me $100.00 on a rebate for the Moto Q it offered last summer.

I could not collect it within the so-called "time limit" because between your accounting people and your so-called "customer service" people, I kept getting juked, jerked and jacked until that "limit" ran out. I was then basically told to go to hell.

This was very difficult for me, as I was then still in serious recovery from the most deadly cardiomyopathy (viral cardiomyopathy) there is. I am blessed to be among the far less than one percent of people who contract this death sentence to have actually and FULLY RECOVERED from it. It is truly a miracle.

Now, I have a few battles to fight, and this is one of them. I have now come out swinging!

Please ask one of your staff to call me at:

LAND: XXX.XXX.XXXX

MOBILE: YYY.YYY.YYYY

ASAP, so I can explain the whole thing. I am sure it can be easily cleared, once we are all on the same page.

And if need be, through VISA.COM, where one can actually still speak with a living, breathing human being, I am sure I can get the exact date, transaction number, amount, whatever. Yet I can not believe your accounting department can't get these data too.

Thank you.

Sincerely,

Thomas
Omaha, Nebraska

Thomas
Omaha, Nebraska
U.S.A.