Sprint Illegal Billing Kansan City Montana
I was astonished to receive invoices from the Sprint Company for an account number 431222816. I called their 800-788 5298. Sprint representative stated that Sprint switched me to (Nickel and Night Plan) without my consent. I asked how they could do that while they are not either my carrier nor my long distance carrier. They apologized and promised to address the problem.
Please note that I have Verizon FIOS system, obviously, there is no need for Sprint.
I believe this is a kind of attempted theft and it should be penalized. Now,who will prosecute for such a small amount of money. Lawyer will charges are too high.
To address the problem. I had to spend hours on the phone during my working hours trying to explain the problem that should not have happened to start with.
The worst happened when a Sprint Representative had the nerves to call me inquiring about their service. He stated that he was not a Sprint Employee.
How much abuse should the Consumer swallow?
Ayman
NY, New York
U.S.A.
2 Updates & Rebuttals
Robert
Irvine,California,
U.S.A.
Slamming..
#3Consumer Comment
Mon, July 21, 2008
You may have been "Slammed", which is basically having your phone company switched without your concent or knowledge. However, since you received a call from someone who said they were not with Sprint, it may have been an independent company who is authorized to sell Sprint.
http://www.fcc.gov/slamming/
Dani
Clive,Iowa,
U.S.A.
Check your credit reports
#3Consumer Suggestion
Mon, July 21, 2008
If they were never your carrier you should get a copy of all three credit reports. This sounds like identity theft.