Complaint Review: Sprint

In November 2001 I answered an unsolicited e-mail ad saying that I would get 2 Motorola FRS Radios, a $100 value for switching my Long Distance carrier to Sprint.

I never received the radios in spite of making repeated calls inquiring about it. On May 9, 2002 I finally received a certificate for the radios, dated May 2, 2002....but the certificate EXPIRED May 6, 2002 which was three days before I got it.

Also, my bill shows a heading of "Sprint 7 cents a minute anytime". The next line shows the billing rate, which turns out to be 10 cents a minute. They were also charging me 6 or 7 bucks a month even if I didn't use their service.

I have filed a complaint with the Michigan Public Service Commision.

Mark
Muskegon, Michigan