Complaint Review: Sprint PCS

I purchased a Spring PCS phone and services in April, 2002. By December, 2002, I was fed-up with their deceptive advertising practices and cancelled my services. Now they are attempting to bill me for $170.00 claiming I cancelled a contract with them. They are the ones who cancelled their contract with me by charging me for services they advertised as part of the monthly charge.

I purchased the free long distance program for $39.99 per month. The first month and every month after, I was charged for all long-distances services I used, even though I was clearly within their network system.

Sprint PCS even charged me for local in-town calls I made, which is clearly not long-distance. Any attempts to contact Sprint PCS's customer service is a waste. Once, I was put on hold for 65 minutes and ended up hanging up out of total frustration.

Sprint PCS practices deceptive advertising practices and cheats consumers. I will continue my battle against Sprint PCS and inform millions via the internet. I look forward to the day I read all about this company's financial woes in the Wall Street Journal. No company can continue to cheat consumers and survice.

Camellia
Abilene, Texas