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  • Report:  #170706

Complaint Review: Sprint PCS

Sprint PCS Ripped me off on a cell phone rebate. Ripoff Reston Virginia

  • Reported By:
    Burbank California
  • Submitted:
    Fri, January 06, 2006
  • Updated:
    Fri, January 06, 2006

On 11/09/2005, I purchased an LG5350 cellular phone from SprintPCS, by calling their 800 number and speaking to one of their representatives. I was told at that time that I was eligible for a $150 rebate on the price of the phone because my current phone was less that 18 months old.

The next day, I went to a local Sprint store and picked up the form needed to apply for the rebate. I attached the original copy of my receipt, filled out the form completely, and mailed it back to Sprint the same day.

On December 30, 2005, I received a postcard in the mail from Sprint stating that I am not eligible for the rebate, because I had not applied to Sprint within the required timeframe.

When I purchased the phone, no one mentioned to me that there was a "timeframe" on the rebate. Once again, Sprint has used this dishonest tactic to rip me off, and I want everyone considering buying a Sprint phone to know about it!

Rosie
Burbank, California
U.S.A.

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