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  • Report:  #652763

Complaint Review: Sprint

Sprint Received Invoice for $6.18 for a 2 min. call made through Sprint to 818-888-8699. I don't have Sprint & did not make this call! I called customer service & explained the issue & they said don't worry Jacksonville, Florida

  • Reported By:
    Marichel — Plano Texas USA
  • Submitted:
    Tue, October 19, 2010
  • Updated:
    Tue, October 19, 2010
  • Sprint
    P.O. Box 600670
    Jacksonville, Florida
    United States of America
  • Phone:
    800-349-1923
  • Category:

I received an invoice for $6.18 for a 2 min. call to 818-888-8699 from Sprint.  First, I do not have Sprint as my long distance carrier.  Secondly, I do not know anyone at this phone #.  The invoice says you must pay upon receipt and if not, it will go to collections.

I called the Customer Service # and spoke to a woman to whom I explained the issue.  She immediately said don't worry we'll take it off and hung up before I could ask her name and some sort of verification.  I called back and each time I get voicemail to leave a message.  I've left 2 messages and no one's called back.

In the meantime, I saw another Rip-Off complaint for the same exact thing from Spring from 2 yrs. ago. 

They are intimidating people into sending money to a bogus address and this must be stopped!

 

 

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