Complaint Review: Sprint

I am reporting the ripoff of Sprint's charging "casual billing" rates for direct-dialed phone calls both local toll and intra-state after I called Sprint telling them that I no longer wanted them to be my long distance carrier and that I no longer wanted them to handle my local toll calls.

Since no one at Sprint told me I would be required to also call my dial tone provider(SBC)ordering them to remove Sprint "from the switch" this LEGALLY allowed Sprint to charge "casual" rates for any direct dialed calls from that time forward. I had a Sprint section of my phone bill go from about $120 down to $7.11 after SBC adjusted it this month.

The irony of the matter is that the C.P.U.C. approved these tariffs. Very simply stated, this excessive, yet LEGAL billing should not exist ANYWHERE in the U.S., but it does.

Marlin
Los Angeles, California
U.S.A.