Complaint Review: Sprint

 I bought a Sprint Samsung Galaxy Note Edge secondhand through a Repair store in town. I checked everything to ensure that it wasn't locked, blacklisted, stolen, still owed a bill etc.... Even had it checked through Sprint. The phone was totally free and clear. So, i used it for a few months over wifi while i got used to it.. I decided to switch companies and was told that they could do it because the phone was in good standing. When I called to ask for an unlock code, I was told "There is no such thing as an unlock code. " Seriously? I know that until recently there wasn't for domestic phones but no such thing? Then he laughed at me and hung up the phone. I have already spread the word to everyone i know. The town of West Monroe will never use Sprint again. And I still don't have the unlock code :(