Complaint Review: Sprint & Verizon

A week ago I was made aware of debit card purchases that were being made to the tune of over $1,500 using my debit card that is attached to my business checking account.

An investigation has been started and the process is slow; I may or may not retrieve the money that was withdrawn from my account that was fraudulently taken to purchase Sprint and Verizon equpment/time.

In addition to getting my money back I would like to find out how the heck this even happened as I am now concerned about identity theft. Sprint, and even more so Verizon, are not very cooperative in helping with this.

They could care less. In order to force them to investigate the origin I will have to hire an attorney to file a subpoena. Ths is outrageous! The bank is the one that put a red flag up on my account and put a hold on it because they saw this as fraud since I hadn't receive a statement in the interim.

All you get is a big run around. I'd like to know if anyone else has had this happen to them and how they were able to get it resolved. (I never did like Sprint anyway). Thanks, M

Marie
Ansonia, Connecticut