Complaint Review: SprintPCS - AFNI

I recently sent this fax to Afni inc. whom handles some of Sprint PCS collections...Attention Recovery Support: in Nov. 05 i pd 90.33 by m.o. to afni inc. Also submitted credit card pymnt. which according to their records did not go through.

March 06 I once again made a credit card pymt. but I paid Sprint collections instead of Afni Inc. Sprint has gladly informed me they have no record of me ever paying Afni inc. Afni Inc. has no record of me ever paying Sprint, believe me they know who I am once they get the account #!!!

I have spoke with several representives from both co.'s to no affect. This account would have been paid in 05 had I been notified of the credit card malfunction. We have just previously applied for a consolidation loan and what do you think came up on our credit report? Every other representive I spoke whith gave me a different balance. One lady told me it could take up to 6 months to get the results I was looking for. One even told me they have no contact with Afni inc. or vice versa. I have not received an e-mail, a phone call or letter concerning this account, I made the initial attempt to pay this debt, but now I'm banging my head against a brick wall.

I have made one last attempt to Afni. inc to contact Sprint about the nov. 05 pymnt, which the gentleman I spoke with said he was e-mailing them as we spoke...we'll see I guess.

We just want a letter stating that this account is paid to give to our loan officer, this is all we are waiting on.

Pamela
lakeland, Florida
U.S.A.