Complaint Review: sps

 I have been dealing with this so called company way to long. We first had countywide then went to bank of an america then wells Fargo. So has been service provider for our mortgage since loan went to bank of america. This has been a total NIGHTMARE. It has gotten so bad my mother has moved out of the house and is now going though a short salewwhich as also become another nightmare all by itself. My mother is 90 and has leaved in her home for some 20 years and just finally give up and decided to do a short sale. We had a buyer for the house. Now, sps said yes to the sale under the condition the buyer had to wait 90 days before he sold the house. Needless so say the buyer didn't want to wait that long so he back iut. In less then 10 days we had a buyer that agreed to 90 days and also offered more money and is paying more for then house (not by much) and sps sps wants 50,000 more. This makes no since to me at all and it is now may and this process started in September of 2014. And still waiting. Of course they can't get their paperwork in order also. Now, if I did what they have done to their customers I would have lost my job along time agol. I don't care if I was the CEO or worked in the mail room.