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  • Report:  #103803

Complaint Review: Spyware Storm

Spyware Stormer Ripoff misleading and dishonest Unk Internet

  • Reported By:
    Novato California
  • Submitted:
    Mon, August 16, 2004
  • Updated:
    Thu, October 28, 2004
  • Spyware Storm
    Internet
    U.S.A.
  • Phone:
  • Category:

Spyware stormer ran the stated free scan and reported numerous problems and then asked for $29.95 to clean up system. I promptly uninstalled the down load. Now each time I boot the computure the Spywarestormer logo appears with an error message stating "missing reference database-do you want to dowload new reference database.

Obviously I want no part of this shady operation but am unable to stop error message

Mack
Novato, California
U.S.A.

2 Updates & Rebuttals


Haywood

Hebrecction,
Florida,
U.S.A.

There are free anti-spyware programs

#3Consumer Suggestion

Wed, October 27, 2004

Too many of these "spyware killers" will clean out the spyware for free and then charge you for removing the spyware - and will screw up your computer if you try to uninstall them!
Best to try Ad-Aware or Spybot - they are completely free, and never demand money to remove the spyware!

Ad-Aware can be found at lavasoftusa dot com.
Spybot will be found at safer-networking dot org.


Jan

Toronto,
Ontario,
Canada

Spyware Stormer Information required

#3UPDATE Employee

Tue, October 26, 2004

Thank you for taking my email.

I am investigating the claims made on this site with the intention of filing a rebuttal when I gather the necessary documentation.

1. In order to review a customer's history in our database, an email address is required. The complaints on your property do not contain user email addresses, and as such, it will not be possible for me to review their account history to review the source of their complaints. In order to investigate further, I will need this information.

2. In this particular case (http://www.ripoffreport.com/reports/ripoff103803.htm) the user downloaded our free software, and never purchased. This report is false and without merit, uninstallation instructions are clear, and our application has been reviewed by large, reputable organizations for compliance.

3. This statement is false and without merit (http://www.ripoffreport.com/reports/ripoff113553.htm). No question's asked refunds are provided by our customer service department, and users can go directly to our payment processor for a full, 90 day money back guarantee without question.

I look forward to your response and have a great evening.

Jan Pilch
Spyware Stormer inc
http://spywarestormer.com

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