Complaint Review: SQUARE

They have been holding funds since November 2015. Initially they stated they will return the funds they have been holding last March 2016.  While we've been trying to follow up and follow up with them since there's zero customer service for them, everything has been through emails, in their so called dashboard and facebook messager. They say in their automatic email and facebook messangers that they will respond to you - but they never do.  After bugging them last March, they responded on the 31st of March 2016 that they are extending the hold of our funds by the name of RIO (which could be a fake name as well) that they will release our money 60 more additional days due to recent chargebacks AND WE NEVER HAD A CHARGEBACK since the day they DECIDED to terminate our account with them. They provided a date of the 20th of May and to date there's no Money and no response from them whatsover.  They are a big company hence they dont feel like they can get investigated sued nor touched. We've filed a complaint to the banking commissioners for all of their licenses and hopefully one of those States recognizes that it's the BIG companies out there are the ones who scams small people like me and they need to get shut down for deliberately not having ANYONE TO RESPOND TO THEIR clients and withholding funds that are not theirs. I guess you can call that STEALING TOO AND DEFRAUDING CLIENTS??