Complaint Review: Square Trade

Spoke with Geraldo regarding obtaining insurance on my phone now covered by Sprint... after sharing my problems in getting through to him, Geraldo apparently didnt like my negative, but true, comment and decided to be, well ...just rude. I am 71 years old...if this young man cannot take the heat of customer service then you need to yank him out of your kitchen! The $5 more Im currently paying per month for my phone insurance may be worth the stay, where I can count on good customer service. Shame on Geraldo!