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  • Report:  #480214

Complaint Review: Square Trade Warranty

Square Trade Warranty Square Trade Warranty You will be promised the world when you sign up for a warranty and delivered nothing when the time comes to use it. This is a total scam. Colorado Springs, Colorado

  • Reported By:
    DeanMGonzalez — Colorado Springs Colorado USA
  • Submitted:
    Sat, August 15, 2009
  • Updated:
    Sat, August 15, 2009
  • Square Trade Warranty
    www.squaretrade.com
    Internet
    United States of America
  • Phone:
    877-927-72
  • Category:

I has someone spill a drink on my laptop computer about one year ago and lost everything including the hard drive, memory, etc.  The laptop was rendered useless.  I bought a new Dell from Best Buy and immediatly looked into how I could get the laptop covered from future accidents.  I also purchased a Garmin GPS about the same time.  I called Square Trade and explained to the salesperson what had happened and he assured me that both units would be covered under not only under a similar circumstance but also against being dropped, run over, etc.  Four days ago I discovered moister had gotten under the screen of my GPS unit and because it is a touch screen it has rendered it useless.  I immediately called Square Trade andd sure enough the tech stated that my warranty did not cover this type of issue.  He went on to ask me if I had read the warranty and basically insinuated that I was an idiot for not knowing.

The experience has left me feeling as though you cannot trust a persons word anymore.  This company will promise the world to you and deliver on nothing.  I suggest you put the money you would spend on the warranty into a savings account and at least let it earn interest so that you will have SOMETHING if a problem ever arises.  Take my word and don't waist your money with this company.

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