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  • Report:  #1389416

Complaint Review: Square Trade

Square Trade Wouldn't renew my warranty subscription Nationwide

  • Reported By:
    Lori — Houston Texas USA
  • Submitted:
    Mon, July 31, 2017
  • Updated:
    Mon, July 31, 2017

I purchased a two year warranty policy purchased on 7/30/2015. My confirmation email was at 8:54 am and states coverage to start 7/31/2015 and end on 7/31/17. I have never received any reminder emails from them about renewing. I tried to renew online but it didn't recognize my policy number. So I called about 30 minutes ago (7/31/2017 11:34 am) and they say my warranty already expired because of the TIME IT STARTED and they won't renew my policy. Seems to me it should be covered until midnight at least... I will never do business with them again! It seems to me if I was willing to give them more money and they declined, can you imagine getting them to replace your phone if it's damaged? Thank God I never had a claim! 

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