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  • Report:  #1209613

Complaint Review: St Francis Emergency Animal Hospital

St Francis Emergency Animal Hospital emergency animal clinic of hollywood, Inc Hidden costs during a Pet Emergency Pembroke Pines Florida

  • Reported By:
    mandr — Hallandale Beach Florida
  • Submitted:
    Tue, February 17, 2015
  • Updated:
    Tue, February 17, 2015
  • St Francis Emergency Animal Hospital
    6602 Pines Boulevard
    Pembroke Pines, Florida
    USA
  • Phone:
    9549620300
  • Category:

On Febraury 15th, 2015 at about 2:00 AM I went to St. Francis Emegency Animal Hospital located at 6602 Pines Boulevard, Pembroke Pines, FL 33024 due that my cat was unable to urinate and was screaming with pain. I called 954-962-0300 and the Receptionist told me the cost of the emergency was $98.00. I accepted and went to the place. They requested my Driver License and made me sign documents saying something about possible charges. My cat was received for Ronald M. Ridge and he reviewed the cat and did not asked my questions to clarify what he was doing. He was merely writing.

Then he showed me a paper indicating that the Bill was going to be $950. I told him that I was not able to afford that price and he told me he accepted at least $450.00. I told him that nobody explained me that charges before and he accepted to apply a sonda to the cat and charged me $30. Total: $128. I paid this ammount. My complaint is based on the lack of empathy and I felt that he was trying to force me to accept an unnecesary treatment in order to save my cat's life. I noted that he was not even using gloves. I think this is unprofessional and that he was blackmailing me with the pain of my cat. My cat is OK. That means that the proposed treatment was unnecesary.

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