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  • Report:  #978677

Complaint Review: St. Louis Tan Company

St. Louis Tan Company The Tan Co debited my bank account $201.54 THREE YEARS AFTER I cancelled my membership!!! Chesterfield, Missouri

  • Reported By:
    C. Parker — Festus Missouri United States of America
  • Submitted:
    Thu, December 06, 2012
  • Updated:
    Thu, December 06, 2012
  • St. Louis Tan Company
    17304 Chesterfield Airport Rd, Ste. 105
    Chesterfield, Missouri
    United States of America
  • Phone:
    (636) 519-8267
  • Category:

St. Louis Tan Co at 17304 Chesterfield Airport Rd, Suite 105, Chesterfield, MO has charged my bank account the amount of $201.54 despite closing my membership with them in October, 2009.

Following layoffs with Pfizer, Chesterfield Campus in October, 2009, I approached St. Louis TanCo management with the need to cancel my membership. I was granted a termination of my said membership due to extreme economic hardship following my job loss with Pfizer.

In January, 2010, my account was debited for the monthly membership amount. When I called and spoke to TanCo management, I was told that my money could not be returned but that my account had been marked "closed." I was offered the ability to tan for free for a month instead. I declined the offer to tan and pressed for a refund, which I was denied. In response to the wrongful charges, I cancelled the card and informed my card holder to no longer honor charges from this business. 

Almost 3 years later, 05DEC12, my account has been debited $201.54 for membership fees. I have contacted the fraud department of my bank card holder and will pursue litigation if necessary for reimbursement of this money.

Desired Resolution:

$241.40 for non-authorized charges against my account.

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