Stainsafe HUGE RIPOFF!!! Palm Beach Gardens Florida
I have been dealing with Stainsafe for almost a year now trying to be compensated for my furniture that their technician ruined. This began in Sept. 04 When they sent out their service tech to repair a hole in my loveseat, well he fixed the hole and burned my loveseat in the process. I contacted stainsafe while their tech was still here and I advised them that he had burned my loveseat they said they would replace it. Long story short it is June I still have the same loveseat and I keep getting the run around. They told me they could not replace it so they would cut me a check for the loveseat, I have yet to get this check from them. They sent me a letter in January that I would have the check in 8-12 weeks. Everytime I call no one can help me they don't even care. If you are in the market for furniture please beware and do not waste your time or your money.
Chas
Charlotte, North Carolina
U.S.A.
1 Updates & Rebuttals
Chasidy
Mooresville,North Carolina,
U.S.A.
finally got my money heres how
#2Author of original report
Wed, January 11, 2006
I emailed the Florida Attorney Generals office and the very next day I had a email from Stainsafe apologizing to me and they sent my check out the very same day 12/30/2005 I have been waiting for this check for 10 months now. please send a email to www.pbcgov.com/consumer they will get your issue resolved with Stainsafe. Even though I know have my money I still feel I have been done wrong by this company and will be very happy to participate in any forthcoming lawsuits I have all my paperwork ready.