Complaint Review: Stainsafe

My 3 year old had spilled nail polish on my couch cushion and stainsafe has told me (or I should say thier sub-contractor) that my policy does not cover normal wear. Can someone please explain to me how that is considered normal wear? And another thing that raises an eyebrow is, as a sub contractor you get paid for your work, why would a stainsafe sub contractor deny a claim? wouldnt they be losing income? especially a valid claim? unless of course the sub contractor gets a nod of approval for saving stainsafe money.

Who knows, anyway, everyone that I know who either has or will be purchasing furniture where a stainsafe warranty is offered has been told by me not to deal with the stress, save your money and use it to hire an honest upholstry cleaning outfit.

Mark
Wauconda, Illinois
U.S.A.