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  • Report:  #1143436

Complaint Review: Standard Legal

Standard Legal Pay Money; Product Not Available Cleveland Ohio

  • Reported By:
    Michael — Fulton Missouri
  • Submitted:
    Fri, May 02, 2014
  • Updated:
    Wed, June 11, 2014

The company provides legal forms in the form of PDF files and/or WORD docs, which can be filled in. Though "softyware" is a strong word, I don't know what else they could call it, and I'm OK with that.

Very simply, I paid my money, they charged my Card, and now the forms are inaccessible. I tried accessing them through another Browser. No luck.

Why couldn't they just email them?

They seem to now want me to register. I have enough passwords and ID's swimming around my head. I don't need another. If they require registration, they should have made that clear before taking my money.

I need those forms now. Otherwise I would have gone elsewhere.

My patience with clown companies like this is wearing thin.

1 Updates & Rebuttals


Standard Legal

Cleveland,
Ohio,

Software Download Offered by Email and Online

#2UPDATE Employee

Wed, June 11, 2014

Accessing downloadable software from Standard Legal is usually pretty simple.

At the end of every purchase, a link to download each software title ordered is presented on the order confirmation page.

An email is also sent with a link to access the download from that email.

Plus the user can also send an email support@standardlegal.com to request a new download link -- and we can even attach the download in the email reply if your mailserver can handle large .zip files.

Feel free to contact us if you need the download links sent to you again!

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