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  • Report:  #1180293

Complaint Review: stanton optical

stanton optical false advertising, deceptive practices, bait and switch tactics beavercreek Ohio

  • Reported By:
    tricked by lies — beavercreek Ohio
  • Submitted:
    Wed, October 01, 2014
  • Updated:
    Wed, October 01, 2014

We were taken in by the deceptive tv ads about free eye exam and second pair of glasses. The "optician" was curt, short, did not have a friendly outlook, didn't wait for the eyes to focus during the "test" before changing optics.

Were told it would be about 10 days, it was weeks before we got a call they were ready. Went to pick them up, no pair, of the 4, was right, the manager said he would set up a retest. When we went in for the "test" was told it would cost another $45 plus "consultation fees". Was told "no refunds, no exchanges unless we wanted to pay an extra $30 per lens to replace the out of focus lens'.

Now I see why the Miamisburg store has since CLOSED.

Once they get your money, sorry for YOUR luck.

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