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  • Report:  #1475529

Complaint Review: Stanton Optical

Stanton Optical Have NO glasses.... we paid 238.00 Augusta Georgia

  • Reported By:
    Novella — Washington Ga United States
  • Submitted:
    Mon, March 18, 2019
  • Updated:
    Mon, March 18, 2019

We went to Stanton for glasses, was told he needed cardaract surgery ,  yet they insisted that he go ahead and get glasses.  We did and paid $238.00.  After the surgery we went back to have remake.  Were told we could not get the deal bogo because we used insurance to pay.  Aslo we waited for 5 hours and 12 minutes for them to make readers,  and when they were made they were not his prescription.   We finally left without glasses and to yet do not have galsses.

We ask for our money back but of course that was not going to happen.

I have written to the home office 2 times and called a half dozen and no one ever answers the phone.

So we basicly have a 238.00 referral fee 

There should be someway to make this right.... but they will not even answer the phone.

We were told they would remake the remake and ship them to us....... i'm not holding my breath

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